Way Repair Tech · For service advisors
Service advisor software that keeps repairs moving.
Repair Tech is software designed for busy service advisors. It helps you create estimates and get approvals faster, so you can spend less time following up with customers.
Trusted by 6,000+ auto partners
Close Rate
68%
Trusted by partners across the industry
Service advisor software
From estimate to approved to paid.
One workflow that gets you there without the back and forth.
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Send estimates faster and keep work flowing.
Build photo-backed estimates from the inspection and send them by text before the customer leaves the lot.
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Get customer approvals without endless phone tag.
Customers approve line by line from their phone. No voicemails, no "let me call you back."
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Answer fewer "What's the status?" calls.
Automatic status updates by text. Fewer "is my car ready?" calls, happier customers.
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End your shift with fewer open items.
See how many estimates got approved this week before you lock up each day.
Feature spotlight
Feature spotlight
Auto repair estimate software
built for service advisors.
Auto repair estimate software built for service advisors.
Everything you need to move a repair order forward, right from the counter.
Everything you need to move a repair order forward, right from the counter.
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Quickly create a quote because parts and labor are automatically included. No need to switch between a catalog and a phone call.
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The customer approves by text. No more leaving voicemails and hoping they call back before the bay opens up.
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Answer a quick question or send a photo without picking up the phone, so a five-minute call doesn’t turn into fifteen.
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Schedule follow-ups for recommended services and help customers return when it’s time for their next appointment.
Advisors selling more with Way
See what service advisors are saying about their experience with Way.
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"Before Repair Tech, I was running the shop on QuickBooks Online. My biggest headache was putting information in, not saving it, and losing everything. With Repair Tech, it saves automatically. My favorite thing is sending estimates, invoices, and text messages instead of calling all the time. The whole process from checking in customers to scheduling to billing is streamlined. Onboarding was super easy and I'd refer Repair Tech to any other shop owner."
Marco Auly Campbell Mercedes Service
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"With Tekmetric and Shopmonkey, the hardest part was navigating them. You had to use separate software to look up schematics and repair guides. With Repair Tech, everything's right there in the same app. My favorite thing is the pricing: it pulls part and miscellaneous pricing and you transfer it straight over to the invoice. We can send invoices and receipts by email or text, which makes it much easier to communicate with customers during their workday. They just check the text and authorize the work. I've already told a few friends with repair shops to look into Way Repair."
Juan Rodriguez Garage 43
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"We've been in business about 15 years and [Way Repair Tech] has been working well for us. With our previous system, getting authorization meant calling the customer with the quote. Now we can email or text them and they approve it online. The diagnosis feature has been helpful too, and unlike other systems, it gives you labor times and repair instructions. It's relatively easy to use and easy to pick up, not too complicated to navigate like some systems. I'd definitely recommend it."
Peter Louie Autotronics Auto Repair
Auto service advisor software built for the
front desk, not just the shop.
A 30-minute demo of the advisor workflow, from check-in to paid.