Frequently asked questions

Answers to common questions about Way Repair Tech and its features.

Getting Started

  • Can Way Repair Tech handle the whole repair from estimate to payment?

    Yes, Way Repair Tech can handle the entire process from getting an estimate to receiving payment. Repair Tech links the repair order, estimate, inspection, customer approval, invoice, and payment, so your team doesn’t have to enter the same information again at each step.

  • Can my techs use it from the bay?

    Technicians can use the Technician App to access repair information, job details, inspections, and time tracking. This way, they do not have to keep going back to the front counter.

  • How do customers approve repairs?

    Customers can approve repairs by receiving digital inspections and estimates on their phones. They can view the work, give their approval, and move forward with the repair without having to play phone tag.

  • Can I connect Repair Tech to the other software my shop uses?

    Repair Tech connects with most of the commonly used shop software. It also works directly with Way Pay, so your invoices, payments, and reconciliations are always up to date.

  • How hard is it to switch to Way Repair Tech?

    Repair Tech is designed to handle the move easily, including data migration. Your exact onboarding timeline depends on your shop and setup.

Features

  • Can Way Repair Tech handle the whole repair from estimate to payment?

    Yes, Way Repair Tech can handle the entire process from getting an estimate to receiving payment. Repair Tech links the repair order, estimate, inspection, customer approval, invoice, and payment, so your team doesn’t have to enter the same information again at each step.

  • Can my techs use it from the bay?

    Technicians can use the Technician App to access repair information, job details, inspections, and time tracking. This way, they do not have to keep going back to the front counter.

  • How do customers approve repairs?

    Customers can approve repairs by receiving digital inspections and estimates on their phones. They can view the work, give their approval, and move forward with the repair without having to play phone tag.

  • Can I connect Repair Tech to the other software my shop uses?

    Repair Tech connects with most of the commonly used shop software. It also works directly with Way Pay, so your invoices, payments, and reconciliations are always up to date.

  • How hard is it to switch to Way Repair Tech?

    Repair Tech is designed to handle the move easily, including data migration. Your exact onboarding timeline depends on your shop and setup.

Pricing

  • Can Way Repair Tech handle the whole repair from estimate to payment?

    Yes, Way Repair Tech can handle the entire process from getting an estimate to receiving payment. Repair Tech links the repair order, estimate, inspection, customer approval, invoice, and payment, so your team doesn’t have to enter the same information again at each step.

  • Can my techs use it from the bay?

    Technicians can use the Technician App to access repair information, job details, inspections, and time tracking. This way, they do not have to keep going back to the front counter.

  • How do customers approve repairs?

    Customers can approve repairs by receiving digital inspections and estimates on their phones. They can view the work, give their approval, and move forward with the repair without having to play phone tag.

  • Can I connect Repair Tech to the other software my shop uses?

    Repair Tech connects with most of the commonly used shop software. It also works directly with Way Pay, so your invoices, payments, and reconciliations are always up to date.

  • How hard is it to switch to Way Repair Tech?

    Repair Tech is designed to handle the move easily, including data migration. Your exact onboarding timeline depends on your shop and setup.

Billing

  • Can Way Repair Tech handle the whole repair from estimate to payment?

    Yes, Way Repair Tech can handle the entire process from getting an estimate to receiving payment. Repair Tech links the repair order, estimate, inspection, customer approval, invoice, and payment, so your team doesn’t have to enter the same information again at each step.

  • Can my techs use it from the bay?

    Technicians can use the Technician App to access repair information, job details, inspections, and time tracking. This way, they do not have to keep going back to the front counter.

  • How do customers approve repairs?

    Customers can approve repairs by receiving digital inspections and estimates on their phones. They can view the work, give their approval, and move forward with the repair without having to play phone tag.

  • Can I connect Repair Tech to the other software my shop uses?

    Repair Tech connects with most of the commonly used shop software. It also works directly with Way Pay, so your invoices, payments, and reconciliations are always up to date.

  • How hard is it to switch to Way Repair Tech?

    Repair Tech is designed to handle the move easily, including data migration. Your exact onboarding timeline depends on your shop and setup.

Support

  • Can Way Repair Tech handle the whole repair from estimate to payment?

    Yes, Way Repair Tech can handle the entire process from getting an estimate to receiving payment. Repair Tech links the repair order, estimate, inspection, customer approval, invoice, and payment, so your team doesn’t have to enter the same information again at each step.

  • Can my techs use it from the bay?

    Technicians can use the Technician App to access repair information, job details, inspections, and time tracking. This way, they do not have to keep going back to the front counter.

  • How do customers approve repairs?

    Customers can approve repairs by receiving digital inspections and estimates on their phones. They can view the work, give their approval, and move forward with the repair without having to play phone tag.

  • Can I connect Repair Tech to the other software my shop uses?

    Repair Tech connects with most of the commonly used shop software. It also works directly with Way Pay, so your invoices, payments, and reconciliations are always up to date.

  • How hard is it to switch to Way Repair Tech?

    Repair Tech is designed to handle the move easily, including data migration. Your exact onboarding timeline depends on your shop and setup.

Still have questions?

Feel free to reach out to us at any time for assistance.